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Remote meetings (Large room)

Use the USB soundcard, room speakers, camera, and handheld mics for video calls on the room PC.

Steps

Plug in the USB soundcard to the room PC (USB-A or USB-C as provided).
In the meeting app, open Settings → Audio & Video and set the Speaker and Microphone to the USB soundcard. Choose the room camera for video.
Run Test speaker / Test mic and check the camera preview before the session starts.
Use both handheld mics for presenters and audience questions so everyone in the room can be heard.

USB soundcard not listed: Unplug it, wait a few seconds, and plug into a different USB port on the room PC; avoid unpowered hubs.
Handheld mic not working: Check the mic is switched on, held close to the mouth, and not covered; try the other handheld mic to rule out a flat battery.
Echo or feedback: Only join the meeting from the room PC—mute or disconnect other laptops in the room; do not use built-in laptop speakers or mics alongside the USB soundcard.
Remote attendees can’t hear the room: Confirm the meeting microphone is the USB soundcard, not “Built-in”; check you are not muted in the app and that both handheld mics are in use for presenters and Q&A.
No sound from the room speakers: Set the meeting Speaker to the USB soundcard and raise the room PC or amplifier volume if provided.
Still stuck? Open the help desk chat and tell us your room name.